Microsoft Update Wrecks LabelDirect Database Links
Microsoft Update wrecks LabelDirect database links: Microsoft rolled out a Windows Update across Windows 7, 8 and 10 and it appears to have broken the link between LabelDirect label templates and the databases. The update started being applied on 11th October 2017. We imagine the company will rectify this update with a further update.
If you are using LabelDirect and get an error message when you try to print the label, you may well be a victim of this update. The message may look like the one pictured here but the error may be described in a number of different ways.
To solve the problem, the easiest step is to roll back the Microsoft Update and restore the computer to the last known working condition. This can be done using the System Restore function.
If you don’t know how to do this, just go to google and type in system restore and the version number of windows you are using. i.e. “system restore windows 10” or “system restore win 7”
If you don’t know your Windows version, click the start button, move your mouse cursor over the Computer icon/word and right click to get a contextual menu. Click Properties; this will list details of your computer including the operating system.
You can find out some information for removing updates manually from Windows 10 by clicking here.
If removal of the update does not work, you are left with only one option which is to re-install windows along with all your other software!
If you are using LabelDirect for TSC:
Before doing this, create a text file and name it “labeldirect.lic” (You must have file extensions showing to replace the txt bit with “lic”.) You will then need to transfer your license. To discover more, click the license centre next to the Help button on the menu in Label Direct and follow the instructions.
If you are using LabelDirect for SOLO:
The Label Direct for SOLO license is in the printer itself and not the software; there is no need to save any license data.
We can design, print and deliver your labels within 1 week of your order, so you can ensure you products look amazing as quickly as possible.
Expertise and Knowledge
Customer Focus and Trust
Speed and Efficiency
Diverse Product Range
Last year Freezeland Ltd, a London based retailer of frozen products, contacted us regarding their labelling. Here at Positive ID we are proud to announce that we completely revamped their labelling process. We now supply them with 70,000 labels a year for them to use on their desktop printer system.
Freezeland Ltd
The result is a clearly read label giving all the details necessary. Jackie Harris, Technical Manager at Plants Plus explained that Positive ID Labels labelling solution has speeded up the labelling operation by more than 50%, with a significant cost saving. “It’s ideal for our business,” she said.
Plants Plus
Orexis Fresh Foods Ltd is a family run Food Manufacturing Company specializing in ethnic dips, Mexican dips, luxury salads and sandwich fillings. Orexis Ltd approached Positive ID for a simple cost effective way to apply a “Best Before” and “Batch Number” to a range of their products.
The answer was to use a two line-labelling gun. George Katsaros from Orexis said “we have been using Positive ID for 3 years now and they initially advised us correctly about the right products to use and have been well pleased and served by them since”.
Orexis Fresh Foods
Samantha Gore from Samsi was particularly pleased that we met all the deadlines and she described the experience as ‘fun’ and stated that all staff from Positive ID were very friendly and happy to help. Also, she thanked us for our patience with all the refinements she desired.We are proud to hold great relationships with all of our customers and look forward to many other stories like this in the near future.
Samsi
Contact Us
Get free advice from one of our print experts by calling: 01332 864895 or fill in your details below.
Microsoft Update wrecks 
Expertise and Knowledge 
Customer Focus and Trust 
Speed and Efficiency 
Diverse Product Range 
Advanced encryption keeps your data safe and secure