Delta Sound rent sound equipment to the music industry, and were using acetate labels to identify their products, the rental information was printed onto the label using poor quality thermal ribbons but the print was rubbing off when the equipment was being handled.
Delta gave us some samples of their label and our technicians examined the fault, identifying that they were using the wrong thermal ribbon for the material. We recommended a wax resin ribbon alternative, which when tested worked very well and solved the problem and now supply ribbons to them on a regular basis.
Commenting on the sale, Colin Wilkie said:
With a combined experience in the labelling industry exceeding 100 years, our team quickly resolved the problem Delta were facing. This is a typical result for the team and one I am very proud of.
Thermal Ribbons
Thermal ribbons come in three main types, Wax, Wax-Resin and Resin. The performance of the ribbon improves respectively with wax performing best on papers. Wax-Resin thermal ribbons are better on papers where the print quality must be higher and you might need better adhesion. Resin thermal ribbons give the highest standard of finish but are also the only type of ribbon that will work on plasticised or manmade material substrates such as polypropylenes or acetate as in this case.
Thermal ribbons are not always black and it is possible to obtain ribbons in a range of colours to give different outcomes.
Commenting on the ribbons, Pete Howells Technical Manager said:
We have supplied thermal ribbon of all sorts to many customers. The colour options available allow for flexible labelling outside of repetitive and boring black. It allows companies to stamp a little more individuality on their labels if they can overprint in white or blue or red for example and we can supply these colours quite eaisul for our customers.
To find out more about the thermal ribbons you might need, call us on 01332 864895 or use the contact form below.
We can design, print and deliver your labels within 1 week of your order, so you can ensure you products look amazing as quickly as possible.
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Last year Freezeland Ltd, a London based retailer of frozen products, contacted us regarding their labelling. Here at Positive ID we are proud to announce that we completely revamped their labelling process. We now supply them with 70,000 labels a year for them to use on their desktop printer system.
Freezeland Ltd
The result is a clearly read label giving all the details necessary. Jackie Harris, Technical Manager at Plants Plus explained that Positive ID Labels labelling solution has speeded up the labelling operation by more than 50%, with a significant cost saving. “It’s ideal for our business,” she said.
Plants Plus
Orexis Fresh Foods Ltd is a family run Food Manufacturing Company specializing in ethnic dips, Mexican dips, luxury salads and sandwich fillings. Orexis Ltd approached Positive ID for a simple cost effective way to apply a “Best Before” and “Batch Number” to a range of their products.
The answer was to use a two line-labelling gun. George Katsaros from Orexis said “we have been using Positive ID for 3 years now and they initially advised us correctly about the right products to use and have been well pleased and served by them since”.
Orexis Fresh Foods
Samantha Gore from Samsi was particularly pleased that we met all the deadlines and she described the experience as ‘fun’ and stated that all staff from Positive ID were very friendly and happy to help. Also, she thanked us for our patience with all the refinements she desired.We are proud to hold great relationships with all of our customers and look forward to many other stories like this in the near future.
Samsi
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Case Study: Delta Sound Surrey
Expertise and Knowledge 
Customer Focus and Trust 
Speed and Efficiency 
Diverse Product Range 
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